Order Status

Track Your Order

Follow your parcel from dispatch to your doorstep.

1Order placedWe confirm by call or WhatsApp
2DispatchedUsually within 1 working day
3Delivered2–3 working days, pay with COD

Delivery usually takes 2–3 working days across the UAE.

What happens after you order

  1. Confirmation: we call or message you to confirm your order and address.
  2. Dispatch: your order is usually dispatched within 1 working day.
  3. Out for delivery: the courier calls you before arriving.
  4. Delivered: pay in cash and enjoy your order.

Check your order status

Message us on WhatsApp or email sagemuraofficial@gmail.com with your order number (it starts with #) and we'll share the latest status.

Not received yet?

  • Make sure your phone is reachable, as the courier may have tried to call.
  • Still nothing after 3 working days? Contact us with your order number and we'll sort it out.